Just a reminder, that our FREE telephone cabinet is still available until 31 March 2010 with the Samsung business phone system scrappage scheme we announced in the Autumn.
Don’t miss out – check all the details here
FFEE cabinet offer available ends 31st March
January 31st, 2010Moving telephone systems
January 18th, 2010More an more companies seem to be on the move these days, making the most of changing office facilities, downsizing or relocating out of costly city centre bases.
Moving whilst maintaining productivity and customer service is no mean achievement and one than can be stressful and time consuming.
One of the crucial aspects of this operation is to ensure that the business phone system and lines are moved seamlessly transfer. More often than not this can be a major stumbling block, getting line transfers and hardware moves co-ordinated without losing contact with the customer base.
We offer a welcome break from this level of stress. Where we are installing, upgrading or moving office phone systems we always offer, free of charge, our moving premises service. Not only will we conduct the move to your instructions, we will also carry out all the negotiations with the line provider, co-ordinate the project and let you get on with other aspects of the move.
As well as the fitting of the system we can also offer a full data cabling service, both for telecoms and for the IT Network.
So if you want to de-stress at move time get in touch now.
Need to record calls?
January 10th, 2010With so many decisions being taken over the phone these days, it can be useful to have a record of what was said or agreed. This can be useful in many business situations and is particularily popular with solictiors, barristers and the like.
Whether this is a routine desire to maintain a record of all discussions as might be required within a call centre, or whether an individual conversation proves worthy or necessary to record, Avandda can provide a call recording system that allows this facility either automatically or manually.
In automatic mode all inbound and outbound calls to each required extension can be recorded and date/time stamped for further reference. Dependant on memory these can be stored for an appropriate length of time on a call recording system and either removed to another media or deleted as required.
In the case of individual conversations, nothing could be simpler. At any time a record button can be pressed on your handset and the conversation will be saved to your voice mail box, for later review.
If you think this could be valuable to you business please contact us today.
Voicemail systems constantly in demand
December 29th, 2009
We supply a wide range of voicemail systems, satisfying an increasing demand to better manage messages within busy office environments. .
Today’s voicemail systems are sophisticated call messaging solutions with a number of features to provide you with the optimum level of customer service, increasing your business efficiency. Modern voice mail systems have the advantage of storing messages on a hard drive for multiple users.
A number of staff can have password protected mail boxes within a single voicemail system. This gives the facility for individuals to create their own personal greeting allowing for the inclusion of specific instructions or information.
The message waiting feature ensures users are immediately aware there is a message pending and are given information such as the date and time the message was left and the number of the caller. There is an auto forward feature which guarantees messages are accessed within a specified time as they can be forwarded to a designated extension if required for the user to retrieve the message.
It is easy to use and manage and can help your business reduce the number of missed or dropped calls. Above all inbound callers feel that even if they have not made contact with the intended receiver, they have been able to communicate with the organisation rather than being frustrated by engaged tones or a phone that just rings out.
For further detaisl of our voicemail systems, please do not hesitate to contact us today.
Take a FREE telephone health check
November 8th, 2009First impressions count. And that generally starts with how you handle in bound calls. If you’re concerned that you are not making the right impression, we would be delighted to talk to you.
We are happy to provide you with a FREE no obligation health check on your telephone systems. Our consultant will visit your premises and look at how you currently operate and offer practical advice on how you might make better use of your existing telephone system or make recommendations as to how it could be enhanced.
We not only look at the equipment; we more importantly provide business telephone system solutions with your help how you currently make use of the telephone, looking at possible bottlenecks or areas where staff are being hindered by the current system. We can even look at your current bills to see if there are ways we can reduce your calls, by improving tariffs or employing VOIP to connect offices via the internet to cut costs.
Call us today on 01925 858894 or e–mail sales@avandda.co.uk and we will organise a visit. Nothing could be simpler.