Just a reminder, that our FREE telephone cabinet is still available until 31 March 2010 with the Samsung business phone system scrappage scheme we announced in the Autumn.
Don’t miss out – check all the details here
Archive for January, 2010
FFEE cabinet offer available ends 31st March
Sunday, January 31st, 2010Moving telephone systems
Monday, January 18th, 2010More an more companies seem to be on the move these days, making the most of changing office facilities, downsizing or relocating out of costly city centre bases.
Moving whilst maintaining productivity and customer service is no mean achievement and one than can be stressful and time consuming.
One of the crucial aspects of this operation is to ensure that the business phone system and lines are moved seamlessly transfer. More often than not this can be a major stumbling block, getting line transfers and hardware moves co-ordinated without losing contact with the customer base.
We offer a welcome break from this level of stress. Where we are installing, upgrading or moving office phone systems we always offer, free of charge, our moving premises service. Not only will we conduct the move to your instructions, we will also carry out all the negotiations with the line provider, co-ordinate the project and let you get on with other aspects of the move.
As well as the fitting of the system we can also offer a full data cabling service, both for telecoms and for the IT Network.
So if you want to de-stress at move time get in touch now.
Need to record calls?
Sunday, January 10th, 2010With so many decisions being taken over the phone these days, it can be useful to have a record of what was said or agreed. This can be useful in many business situations and is particularily popular with solictiors, barristers and the like.
Whether this is a routine desire to maintain a record of all discussions as might be required within a call centre, or whether an individual conversation proves worthy or necessary to record, Avandda can provide a call recording system that allows this facility either automatically or manually.
In automatic mode all inbound and outbound calls to each required extension can be recorded and date/time stamped for further reference. Dependant on memory these can be stored for an appropriate length of time on a call recording system and either removed to another media or deleted as required.
In the case of individual conversations, nothing could be simpler. At any time a record button can be pressed on your handset and the conversation will be saved to your voice mail box, for later review.
If you think this could be valuable to you business please contact us today.