With so many decisions being taken over the phone these days, it can be useful to have a record of what was said or agreed. This can be useful in many business situations and is particularily popular with solictiors, barristers and the like.
Whether this is a routine desire to maintain a record of all discussions as might be required within a call centre, or whether an individual conversation proves worthy or necessary to record, Avandda can provide a call recording system that allows this facility either automatically or manually.
In automatic mode all inbound and outbound calls to each required extension can be recorded and date/time stamped for further reference. Dependant on memory these can be stored for an appropriate length of time on a call recording system and either removed to another media or deleted as required.
In the case of individual conversations, nothing could be simpler. At any time a record button can be pressed on your handset and the conversation will be saved to your voice mail box, for later review.
If you think this could be valuable to you business please contact us today.
Tags: call recording system