Archive for the ‘Uncategorized’ Category

Seven ways to improve your profitability.

Monday, July 26th, 2010

Controlling costs is becoming ever important – so we thought we would give you seven issues we think could help maintain and improve your bottom line.

1. Are your telephone costs really under control?

High running costs continue to be one of the main concerns with telephone systems, particularly those that have been in situ for some time. Not only can they costly, but often poor functionality leads to low productivity and poor communication, both internally and with customers and suppliers.

2. Are analogue lines costing you a fortune?

Analogue lines are fast being replaced by ISDN and Voice Over IP lines to provide better services and to save cost. We can quickly establish what savings are to be made by switching across.

3. Do you have an out of date call charge package ?

Often we discover customers have call charges far higher than are necessary, based on their particular usage and call profiles. We can analyse your bills and thereafter ensure you are on the correct package to keep costs down.

4. Are calls to mobiles pushing up your bills?

Companies with lots of staff out of the office find that it is the calls to mobiles that significantly increase costs. We can configure your system and mobiles so that these calls are free as part of your bundled package – saving some companies hundreds, if not thousands of pounds.

5. Are you still paying for external calls between offices?

Do you have more than one office with separate phone lines, incurring huge amounts of telephone traffic? Avandda can link these sites via the internet so that all your inter-company calls are free and you benefit from consolidated receptionist costs/ team working, whether your office is down the road or in Berlin. We can even offer video conferencing so you can communicate with colleagues in other offices and customers around the globe.

6. Could effective, low cost remote working save you money?

Increasingly, firms are seeing remote working as a good way of keeping travel and accommodation costs down. However home workers create phone bills from their place of work that have to be paid for. Avandda offer a VOIP phone in each home that connects seamlessly with the telephone system, giving your staff all the functionality they would have in the office, but with no call charges.

7. Have you reviewed your other utilities and overheads?

As telecoms become so central to organisations, we increasingly find ourselves helping customers save money on other utilities too. Whether it is their IT infrastructure or simply their other utilities bills, we’re here to help. Along with our cost reduction partners, we can hold a full review of your core overheads and provide a wide range of cost cutting solutions.

Have you answered YES?

If you have answered ‘yes’ to some or all of the questions we pose above, then we are convinced we can help you improve your productivity and profit margins.

We are happy to offer a FREE health check – we analyse all aspects of your communications and come up with a plan tailored specifically for your business.

There’s no obligation but we hope you’ll be pleased with the options available. For further information or to make an appointment, please do not hesitate to phone 01925 250010 or contact us today.

FREE cabinet offer extended to 31st July 2010

Wednesday, March 31st, 2010

Just a reminder, that our FREE telephone cabinet has been extended until 31 July 2010 with the Samsung business phone system scrappage scheme we announced in the Autumn.

Don’t miss out – check all the details here

Need to record calls?

Sunday, January 10th, 2010

With so many decisions being taken over the phone these days, it can be useful to have a record of what was said or agreed. This can be useful in many business situations and is particularily popular with solictiors, barristers and the like.

Whether this is a routine desire to maintain a record of all discussions as might be required within a call centre, or whether an individual conversation proves worthy or necessary to record, Avandda can provide a call recording system that allows this facility either automatically or manually.

In automatic mode all inbound and outbound calls to each required extension can be recorded and date/time stamped for further reference. Dependant on memory these can be stored for an appropriate length of time on a call recording system and either removed to another media or deleted as required.

In the case of individual conversations, nothing could be simpler. At any time a record button can be pressed on your handset and the conversation will be saved to your voice mail box, for later review.

If you think this could be valuable to you business please contact us today.

Voice and data cabling

Wednesday, November 4th, 2009

Data networks stand or fall based on their weakest link.

If your voice data cabling struggles to cope with the demands placed on it, your investment can be wasted and your business will suffer. Over 50% of network downtime is as a result of faulty cabling.voice/data cabling

A well designed, correctly installed, standards compliant, structured voice data cabling system, with a comprehensive warranty programme, is the best way of protecting your investment and allowing for future needs.

These days telephony often forms part of the wider IT infrastructure. To provide an inclusive service, Avandda can offer a full network design and implementation service incorporating wired and wireless connectivity, together with CAT 5, CAT 6 voice/data cabling service. more here

The importance of transparent pricing

Thursday, October 29th, 2009

When it comes to buying a business phone system, it can often be difficult to see the wood for the trees, especially when it comes to the all important costs. We like to think we bring a little clarity to the situation, helping you make the right choice.

We don’t believe in disguising costs, wrapped up in a calls and maintenance package. We will always explain to you exactly what each aspect of the system is going to cost and, where appropriate, demonstrate separately how that system may save you money in other areas, such as call charges.

We are so confident of our competitiveness, that we make a price promise on telephone systems, call traffic and maintenance. If you can find the same system cheaper, we will match any identical quote obtained in the market.

We like to think this is in everyone’s best interests. If you agree, contact us for a quote today.