Posts Tagged ‘ISDN’

Vital meetings without the travel costs.

Wednesday, May 26th, 2010

Companies today are facing many challenges. Gaining competitive edge, increasing efficiency and improving profitability balanced by the need to manage travel budgets and other overheads effectively – to say nothing of travel delays, traffic – even volcanic ash.

As well as connecting co-workers remotely, we are also helping companies by offering video conferencing as a low cost means of sharing information, presentations and debate.

Quick and easy to set up, it plugs into your standard office network, ISDN or VOIP, to deliver all the advantages of audio, video and data  conferencing without requiring special cabling or difficult configuration.

For further information or a quotation, please do not hesitate to contact us today.

Call recording – major business benefit

Thursday, April 29th, 2010

We can now offer a competitively priced stand alone call recording solution to record your ISDN 30 trunks. Many organisations can now benefit from using the system with obvious advantages for legal firms, insurance companies, call centres, public agenicies, health centres/doctors and any FSA regulated company legally bound to record calls.

A complete management and call recording system, contained and managed from a single work station or server it stores, finds, plays back and archives at the click of a mouse.

This efficient, cost effective and easy to install software solution is very competitively priced in today’s growing voice recording market. The system can expand as your business grows, saving you time and money.

Why it makes sense.

There are many reasons why more and more companies are choosing to employ call recording in their operations – check these out below.

Key benefits

  • Resolving ‘who said what’ disputes
  • Telesales and marketing training / staff performance
  • Confirming specifics of conversations/orders/customer service
  • Litigation purposes
  • Protecting staff from abuse

Our encrypted files offer complete flexibility with the power to e-mail or export from system as wav files. Calls are recorded throughout their routing including on hold and transfers, with extensive reporting.

The system is stand alone with no need for PBX integration, offers search facility on calls and comes with one year’s support as standard. For further information or a quotation, please do not hesitate to contact us today.